At Gadgetryo, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

We accept returns within 30 days of delivery.

To be eligible for a return:

• The item should be returned in its original condition.
• The item must be returned with its original packaging where possible.
• Proof of purchase may be required.

Returns under our 30-day change-of-mind policy are subject to these conditions. This does not affect your statutory rights.

2. Change of Mind Returns

If you have changed your mind about your purchase, you may request a return within 30 days of delivery. For returns under our 30-day change-of-mind policy, items should be returned in their original condition and, where possible, with their original packaging.

This 30-day return period is in addition to your statutory cancellation rights.

3. How to Start a Return

To request a return, please contact our support team at:

support@gadgetryo.co.uk

Please include:

• Your order number
• The item(s) you wish to return
• The reason for the return

Our team will provide further instructions regarding the return process.

4. Return Shipping

If you change your mind and wish to return an item, you will be responsible for the cost of returning the item to us, unless otherwise required by law.

If an item arrives damaged, faulty, defective or incorrect, Gadgetryo will work with you to provide an appropriate resolution, which may include a replacement, repair or refund in accordance with your statutory rights.

We recommend using a tracked shipping service when returning items, as we cannot be responsible for returns lost in transit.

5. Refunds

Once your returned item has been received and inspected, we will notify you of the outcome.

If refund is due, it will be issued to the original payment method used for the purchase.

Refunds will be processed within the timeframe required by applicable law.

Depending on your payment provider, it may take additional time for the refund to appear in your account.

6. Damaged, Faulty or Incorrect Items

Please inspect your order upon delivery.

If you receive an item that is:

• Damaged
• Faulty
• Defective
• Incorrect

please contact us as soon as possible at support@gadgetryo.co.uk.

Where appropriate, we may offer a replacement, repair or refund in accordance with your statutory rights.

7. Non-Returnable Items

The following items may be excluded from our 30-day change-of-mind return policy, subject to applicable statutory rights:

• Personalised or customised products
• Gift cards
• Items damaged through misuse, neglect or accidental damage after delivery
• Any item specifically identified as non-returnable at the time of purchase

8. Order Cancellations

Orders may be cancelled before dispatch by contacting our support team as soon as possible.

If an order has already been processed or dispatched, it may need to be returned in accordance with this policy.

9. Your Consumer Rights

Nothing in this policy affects your statutory rights under applicable consumer protection laws.

Customers in the United Kingdom remain entitled to all rights available under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and other applicable legislation.

10. Contact Us

If you have any questions regarding returns or refunds, please contact:

support@gadgetryo.co.uk

You may also visit our Contact Us page for additional support options.